Did Not Receive Elirs

Hello, I placed an order for Elirs for the $49.99 package on May 6th and I did not receive them in-game. Here is my transaction ID: 1974210208560725167. I checked in the storage page and nothing is there. My steam wallet shows a balance of $53.61 still so the purchase was definitely made, but hasn't been processed yet. Steam told me to submit a ticket to game directly since they could not help with this issue. Please help. Thanks.

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